Team Lead at Roots

Lead a high-performance sales team at Roots as a Team Lead. This role focuses on motivating associates, enhancing customer experiences, and coordinating operations in retail apparel stores.

Roots seeks a passionate Team Lead to bridge leadership and sales associates. With over a year of retail experience, you’ll guide the team in customer service excellence and effective POS management. Your organizational skills and self-motivation will contribute to achieving store goals and fostering a positive work culture.

Key Responsibilities:

• Model exceptional customer service behaviors consistently

• Collaborate with management on operational improvements

• Oversee daily POS and banking procedures

• Coach associates on customer service fundamentals

• Manage onboarding and training for new team members

Requirements:

• 1+ years of retail apparel experience

• Proven leadership skills within a sales team

• Strong problem-solving and organizational abilities

• Availability for varied shifts, including weekends

• Commitment to enhancing customer experiences

Bring your leadership and customer-first mindset to elevate the Roots team culture.
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