Expert Client Advisor

Position: Expert Client Advisor at Ferragamo
Become an Expert Client Advisor at Ferragamo's Oakridge location and deliver luxury experiences to customers. Your passion for style and strong communication will redefine shopping moments.
In this influential role, you'll connect with clients by understanding their needs and preferences, creating an engaging atmosphere and memorable experiences. The focus is on collaboration and driving sales, ensuring every client feels truly valued and energized.

Key Responsibilities:

• Drive individual and team sales objectives on the floor

• Create magical moments for customers through personalized service

• Implement cross-selling techniques to improve metrics

• Maintain organized stock in the showroom and backroom

• Enter client information into the CRM to manage relationships
Requirements:

• Authentic passion for luxury retail and client care

• Strong communication skills with empathetic customer focus

• English proficiency required;
Mandarin/Cantonese beneficial

• Capability to multitask and work effectively in a team

• Readiness to assist clients due to physical demands
Showcase your client-focused expertise and fashion knowledge at Ferragamo, where iconic luxury meets exceptional service.
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