Specialist, Designated Beauty Advisor; DBA

Position: Specialist, Designated Beauty Advisor (DBA)
Summary
The Specialist, Designated Beauty Advisor develops long-lasting client relationships and is responsible for achieving sales targets for an assigned brand. The role focuses on delivering exceptional customer service, product expertise, and driving brand performance within the store. The Specialist collaborates with store teams, vendors, and management to support marketing, events, and merchandising initiatives.

Responsibilities

Consistently deliver extraordinary service to all customers and build a loyal personal client base

Achieve and exceed personal and brand sales and service targets

Share expert product knowledge with the selling team and maintain relationships with buyer, vendor, and selling manager

Drive brand sales through identifying marketing opportunities, event execution, and assortment recommendations

Attend educational sessions, perform floor recovery, visual merchandising, price changes, and related sales support tasks

Communicate regularly with clients regarding in-store events, merchandise requests, and sales follow-up; resolve customer service issues

Requirements

High school diploma

Minimum of two years experience in a commission-based sales environment, with proven ability to exceed sales targets

Prior retail sales experience as a product specialist in a luxury environment preferred

Ability to work a flexible schedule including nights, weekends, and holidays and to multi-task in a fast-paced environment

Highly collaborative, entrepreneurial, competitive, self-motivated, and fully bilingual in French and English

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