Icebreaker: Key Holder - TouchLab Kitsilano

** Key Holder/Supervisor*
* As a Key Holder, you support the Store Manager with the execution of daily business, customer engagement, store operations, team coaching, and merchandising standards in the store.u202fu202f
As part of the leadership team and under supervision of Store Manager, you have a key role to supervise store staff and ensure the highest level of customer engagement and sales results are achieved.u202fu202f You contribute to fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. This position may assume responsibility for the store in the absence of another manager.

** Join the icebreaker Family*
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* Founded in 1995 in New Zealand, icebreaker is a pioneer of ethical and sustainable natural performance apparel. Now a part of the VF Corporation, icebreaker continues to challenge the status quo while championing natural, transparent, and responsible ways to do business.f
icebreaker looks to nature for the answers and for innovative ways to do more with less. Working with what nature provides and adapting as nature does, icebreaker enables consumers to join a movement towards choosing natural and preserving our planet for generations to come. We are on a mission to be Plastic Free by 2023 and transition all our apparel to merino or plant-based fibers u2013 and we are 91% of the way there!

To learn more about icebreaker .f
Weu
2019re a community of passionate, authentic, and adventurous achievers! Today, weu
2019re a global brand with a diverse team across the Globe. We strive to celebrate those differences and create an inclusive culture where all are welcome.f

** How You Will Make a Difference*
* Coach and develop staff to exceed individual and store productivity goals.u202f
Engage customers in conversation around

Icebreakerproducts,activities and local community events.u202f
Supervise floor coverage and activities, including opening andclosingstore as scheduled.u202f
In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs,policies and procedures.f
Support the Store Manager in achieving all financial and operationalobjectivesincluding expense control, Loss Prevention, store audits, and weekly reporting.u202f
Partner with the Store Manager on the implementation of visual merchandising directives andmaintainstandards consistent with company brand strategies; ensures merchandise onsellingfloor is replenished appropriately.u202f
Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives.u202f
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.u202fu202f
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.u202f
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** What You Bring
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Requiredu
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1+ years of store management experience in a fast-paced, highly engaging retail environmentu
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Proven ability to meet and exceed sales results.u202f
Ability toworka flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.u202f
Excellent communication skills, both verbal and writtenu
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Ability to prioritize tasks in a fast-paced store environment.u202fu202f
Proven ability to meet business goals by driving results through store teamu
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Willingness and desire to learn and to share knowledge of products, local community,experiences and activities relevant to the storeu
2019s customer base.u202f
Ability and desire to provide a highly engaging customer experience through individual service,conversationand relationship building.u202f
Excellent decision-making ability in a fast-paced environmentu
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Detail orientated.u202fu202f
Proficient computer skills including word processing, spreadsheets, and software programsu
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_Preferred_ u202f
Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred.u202f
High School Diploma or GEDu
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Use ladders for visual merchandising, light adjustments, and window banner placement

** Free to Be, Inclusion & Diversityu
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* As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.u202f

** u202f*
* ** Whatu
2019s In It for Youu
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* Weu
2019re in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. Thatu
2019s why we offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes…