Showroom Manager

Lead and motivate the sales team to provide knowledgeable, solution-focused service to homeowners, designers, and tradespeople.

Achieve sales goals through effective merchandising, team development, and customer engagement strategies.

Maintain high standards in showroom appearance, product displays, and stock levels.

Manage store operations, including scheduling, budgeting, inventory, and vendor coordination.

Stay up to date on industry trends, new product lines, and technical specifications.

Ensure the team is trained on product knowledge, customer service, and operational procedures.

Cultivate a welcoming, professional, and supportive environment for staff and customers alike.

Minimum 3–5 years of leadership experience in a specialty retail environment - ideally within the plumbing, lighting, or interior design sectors

Proven ability to lead and develop high performing and consultative sales teams - you know how to coach staff to ask the right questions, understand a customer’s project needs, and recommend tailored product solutions.

Working knowledge of plumbing and lighting products - you’re comfortable learning about fixtures, finishes, technical specs, and staying current on product trends and codes.

Flexible and hands-on - you’re equally comfortable jumping on the floor to support your team or behind the scenes reviewing numbers and managing operations.

Strong operational acumen - you’ve handled scheduling, inventory control, budgeting, and reporting in a fast-paced retail setting.

Excellent communication skills, both with customers (homeowners, designers, contractors) and internally with staff and suppliers.

Comfort with reading and interpreting blueprints or renovation plans is an asset - you understand how our products fit into the bigger picture of a customer's renovation or build.

Technologically proficient - you’re comfortable using POS systems, inventory software, and basic Microsoft Office tools.