Run Specialist

• Full-Time (30-40 hours / week), weekend availability required

Run As You Are  was born from a simple vision: a world where everyone runs healthy, inspiring people worldwide to take part.

We are a retail, health and technology company that is building an ecosystem made just for runners. From expert graded footwear to run exercise programs and unique community running experiences, we strive to support runners of all experiences and backgrounds to run comfortably and healthy.

We are a team of visionaries, change makers, and relentlessly curious explorers and builders. Our crew and community are driven by our purpose to support each other to run as healthy and happy as possible.

So, let’s change the world of running together and help others discover the runner in themselves. Run As You Are  is seeking a Full-Time Run Specialist to join the team at our flagship store on West 4th and that could be you!

As a Run Specialist at Run As You Are , you’ll be the heartbeat of our in-store experience, creating a welcoming and inclusive space for runners of all backgrounds. Whether helping customers find the perfect pair of shoes, sharing your product knowledge, or building connections within the running community, your goal is to make every interaction meaningful.

With a passion for running and a natural ability to connect with people, you’ll guide customers through product selections, ensuring they leave feeling confident and excited about their gear. You'll also support store operations, process transactions, and contribute to merchandising, order fulfillment, and community events.

If you thrive in a dynamic retail environment, love sharing your expertise, and enjoy working with a team that’s passionate about running, we’d love to meet you.

• Create a welcoming, relaxed and inclusive experience for all customers and runners of all types and abilities
• Help customers with product decisions by listening to their needs, answering their questions and providing relevant recommendations
• Collectively work with your fellow team members to achieve in-store sales targets
• Promote and highlight featured campaigns and products
• Offer an expert level shoe fitting experience, utilizing systems exclusive to Run As You Are  and our health company Run Ready
• Provide exceptional experiences for our customers through all our communication and sales channels, including in store, over the phone, through email and chat.

• Be open, curious and educated on emerging technologies and our product offerings and how they enhance the customer experience
• Stay up to date on current Run As You Are  products, services and events and effectively communicate this information in a way that’s engaging for our community

• Accurately utilize our Point of Sale system and cash handling processes to accept payments, track orders and inventory details and manage customer accounts
• Execute customer transactions including sales, returns, exchanges, and warranty inquiries upholding all Run As You Are  standards
• Maintain our store with tasks including merchandising, restocking, cleaning, etc.
• Fulfill and manage online orders, in store pick ups and associated inventory processes

• Be an active participant in our community by attending community runs and events
• Participate in and assist with Run As You Are  & Flight Crew Run Club events and clinics, typically held before or after shop hours
• Be an ambassador for Run As You Are  and running no matter where in the world you are training and racing

• A runner at heart - you are passionate about running, and want to share your knowledge and experience with others to expand our running community. You're interested and…