Seasonal Customer Experience Specialist

Position: Seasonal Customer Experience Specialist at Indigo
Become a Seasonal Customer Experience Specialist at Indigo, where your passion for storytelling and customer connection enhances the shopping experience. This role includes supporting store operations with a focus on creating joy for customers.

Indigo seeks a Seasonal Customer Experience Specialist to embody its values and inspire customers. You will engage with shoppers, curate collections, and leverage products to connect with audiences. Your mission is to create an inviting and stimulating environment while ensuring operational excellence.

Key Responsibilities:

• Support daily store operations, including early morning shifts

• Conduct inventory cycle counts and manage stock replenishment

• Apply merchandising standards for an appealing store layout

• Foster a warm and welcoming atmosphere for customers

• Engage with customers to share product stories and collections

Requirements:

• Preferred experience in specialty retail or similar environments

• Adaptability and a willingness to learn various store tasks

• Commitment to delivering exceptional customer and employee experiences

• Ability to lift items up to 40 pounds safely

• Bilingualism required in Québec; other languages are an asset

Elevate customer experiences through storytelling and operational support at Indigo, the happy place for book lovers.