Volunteer Coordinator Retail Program

Coordinate volunteers across My Sister’s Closet in Vancouver, using strong planning, communication, and retail program skills. This is a full-time role.
As Volunteer Coordinator, you will plan, implement, and oversee the retail volunteer program across both stores. You will recruit volunteers, guide applicants through orientation and training, coordinate schedules, and maintain accurate records. The role supports meaningful participation and practical retail operations.

Key Responsibilities:

Recruit volunteers through community relationships and approved outreach materials
Guide applicants through orientation, documentation, training, and placement
Coordinate training, feedback, schedules, and coverage needs
Maintain volunteer records, attendance information, schedules, and reports
Organize meetings, recognition, engagement, and idea-sharing opportunities
Requirements:
Two years of retail environment experience
Two years of recent supervisory or administrative experience
Two years of recent volunteer management experience
Strong planning, prioritization, communication, and negotiation skills
Computer literacy with Excel, Word, Outlook, and social media knowledge
Bring volunteer management, retail coordination, accurate record keeping, and respectful communication to My Sister’s Closet in Vancouver.