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Luxury Retail Client Advisor

Job in Vancouver, BC, V5K 0A1, Canada
Listing for: TAG Heuer
Full Time position Listed on 2026-11-08
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
  • Sales
    Retail Sales, Client Relationship Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 CAD Yearly CAD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Luxury retail sales and clienteling define this Client Advisor role, centered on memorable boutique experiences and strong individual KPIs.

The Client Advisor delivers personalized experiences on the boutique floor while supporting boutique objectives. Responsibilities span client development, omnichannel engagement, product presentation, upselling, and closing. The position also covers CRM use, visual merchandising, aftersales coordination, and daily store procedures.

Key Responsibilities:
  • Achieve individual and boutique sales targets through client discovery
  • Present products, upsell, and close client purchases
  • Develop relationships through outreach, appointments, and follow-ups
  • Capture client data using digital tools and CRM
  • Coordinate aftersales processes until product return
Requirements:
  • Minimum two years’ luxury retail experience
  • Strong selling skills and clienteling experience
  • Understanding of sales KPIs and CRM platforms
  • Passion for watches and lifestyle trends
  • Fluent English and local language

Bring luxury retail sales, clienteling, CRM, and product presentation skills to memorable boutique client experiences.

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