Volunteer Coordinator Retail Program

Coordinate volunteers across My Sister’s Closet in Vancouver, using strong planning, communication, and retail program skills. This is a full-time role.

As Volunteer Coordinator, you will plan, implement, and oversee the retail volunteer program across both stores. You will recruit volunteers, guide applicants through orientation and training, coordinate schedules, and maintain accurate records. The role supports meaningful participation and practical retail operations.

• Recruit volunteers through community relationships and approved outreach materials
• Guide applicants through orientation, documentation, training, and placement
• Coordinate training, feedback, schedules, and coverage needs
• Maintain volunteer records, attendance information, schedules, and reports
• Organize meetings, recognition, engagement, and idea-sharing opportunities

• Two years of retail environment experience
• Two years of recent supervisory or administrative experience
• Two years of recent volunteer management experience
• Strong planning, prioritization, communication, and negotiation skills
• Computer literacy with Excel, Word, Outlook, and social media knowledge

Bring volunteer management, retail coordination, accurate record keeping, and respectful communication to My Sister’s Closet in Vancouver.