Retail Store Supervisor icebreaker Smartwool

Lead customer engagement and store operations as a Supervisor supporting icebreaker and Smartwool retail teams. Coach associates while maintaining strong store standards.

This Supervisor supports the leadership team in a customer-focused retail environment. You will drive sales performance, coach associates, and help deliver operational excellence. The work includes merchandising, inventory flow, customer engagement, and inclusive team development.

• Deliver personalized customer engagement through genuine interactions
• Coach associates toward engagement and productivity goals
• Supervise opening, closing, coverage, and task delegation
• Organize inventory, process shipments, and support product flow
• Maintain merchandising, safety, and operational standards

• One or more years of retail or store leadership experience
• Ability to drive sales and profit results through teams
• Coaching, motivation, and diverse team-building skills
• Strong verbal and written communication abilities
• Comfort using spreadsheets, retail software, and word processing

Apply retail leadership, coaching, customer engagement, and merchandising skills to support icebreaker and Smartwool store success.