Retail Store Supervisor

Everything Wine is an exquisite beverage organization that recognizes the value of employee effort, commitment and dedication. Our mission is to search the world to bring the very best value and quality to our customers in a fun and experiential environment. As with any dynamic culture that strives to be the best, the content will continue to evolve over time, and we encourage you to continually learn on the job and seek mentoring opportunities from within our organization.

We support and are proud to promote from within, so growth-minded individuals are who we look for to add to our teams.
If you have a passion for people and are a wine, beer and spirit enthusiast, you’ve come to the right place.

Location with positions available:

Vancouver (River District)
Job Types: Full-time
Salary: $43,000 - $50,000 per year

Position Title:

Retail Store Supervisor

Reports to:

Store Manager and Assistant Store Manager

All applicants must be 19+

A day in the life:

Assist the Leadership team to oversee the daily operations of the store

Assist with training/on-boarding of newly hired employees

Support your team through consistent coaching and feedback

Work in conjunction with other supervisors to ensure regular cycle counting is completed each quarter

Proficiency with POS systems and inventory databases

Assist with inventory management and backstock

Be mindful of customer and industry trends in order to identify opportunities to expand the customer base and increase store traffic

Lead by example at all times

Maintain a presence on the floor

Maintain open communication with the Leadership team

Skills:

Ability to influence, motivate and lead a team to action

Excellent verbal and written communication skills

Critical thinking, problem solving and decision-making skills

Customer and team conflict resolution

Ability to de-escalate a high-stress situation

Ability to work in a fast-paced, high volume environment

Ability to coach and mentor

Personality Traits:

High integrity

Works well with others

Highly organized

Detail oriented

Resourceful

Coachable

Desire to be developed and grow

Natural leadership qualities

Qualifications:

3-5 years retail or customer service experience

WSET Level 2 or equivalent industry knowledge

1-2 years of leadership experience is a bonus

Experience coaching/mentoring a team

Experience with inventory management is an asset

Understanding of Microsoft programs (Word, Excel and Publisher)

Serving it Right certificate

Company Traits:

People focused

Inclusive and open-minded

Growth Oriented

What's in it for you?

An awesome discount on wine, beer, spirits and accessories

Eligibility for a performance bonus

Working with and leading a great, dynamic team

Ongoing tastings and education

Possibility of further growth within the company

Must be 19 years of age or older.
Some evening and weekend work is required.
Must be able to lift 30lbs.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.