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Walmart Customer Service Manager

Job in Electoral Area A, Vancouver, BC, Canada
Listing for: Walmart Canada
Full Time position Listed on 2026-11-11
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 22000 - 31000 CAD Yearly CAD 22000.00 31000.00 YEAR

Job Description & How to Apply Below

Location: Electoral Area A

Lead Walmart Canada front end operations while strengthening customer service, associate support, and daily retail execution. Work across varied shifts as business needs require.

As Customer Service Manager, you guide front end coverage, resolve customer and associate concerns, and support a positive shopping experience. You train associates on systems, Company procedures, safety requirements, and programs. You also oversee transactions, cash controls, EAS processes, and operational standards to help the store run efficiently.

Key Responsibilities:
  • Monitor front end coverage, breaks, and register support
  • Resolve customer and associate concerns professionally
  • Train associates on procedures, programs, and safety
  • Oversee purchases, returns, exchanges, and required approvals
  • Complete register preparation, cash support, and audits
Requirements:
  • Minimum age of 16 or older
  • Willingness to work evenings, weekends, and holidays
  • Ability to stand, bend, and lift inventory or supplies
  • Ability to lift up to 20 pounds, occasionally 50
  • Ability to manage high task volumes accurately

Bring front end leadership, transaction oversight, associate training, and customer service skills to Walmart Canada in Quesnel.

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