Retail Safety Customer Service Ambassador

Help create a positive, safe shopping environment as a Customer Experience Ambassador at Loblaw Companies Limited in Vancouver, British Columbia.

Reporting to Asset Protection, this customer-facing position welcomes people entering the store and provides assistance throughout their visit. You will answer inquiries, support customer flow, identify safety concerns, and respond calmly when urgent situations arise. Accurate reporting and collaboration with store colleagues are central to the work.

• Act as a welcoming first point of contact
• Answer customer inquiries and provide helpful guidance
• Support seamless customer flow through store entrances and exits
• Maintain a secure and comfortable environment by addressing hazards
• Perform assigned duties supporting store operations and satisfaction

• Preferred experience in retail or customer-facing work
• Ability to build positive relationships with customers and teams
• Exceptional service skills and natural rapport
• Friendly, approachable, and professional demeanour
• Physical ability to stand or walk extensively

Apply your service, safety, and communication strengths as Loblaw’s Customer Experience Ambassador supporting Vancouver shoppers.