Mark’s Retail Assistant Manager

Lead customer service at Mark’s through team coaching, B2B commercial operations, and omni-channel order fulfillment. This role supports store execution daily.
The Assistant Manager leads service standards, Mark’s Commercial Business ordering, and eCommerce fulfillment. You will coordinate inventory movement, operating procedures, scheduling, and compliance. The position also develops team capability through coaching, training, communication, and performance follow-up.

Key Responsibilities:

Coach teams to consistently deliver service model standards
Lead B2B order entry, management, and timely delivery
Fulfill eCommerce orders within defined service levels
Manage scheduling, shipping, receiving, and cash operations
Assume store operations during the Store Manager’s absence
Requirements:
Three to five years of retail experience
Proven department and store team coaching ability
Strong communication and organizational skills
Superior training and mentoring skills
Basic computer skills and drive to succeed
Bring retail leadership, customer service coaching, and operational organization to Mark’s Assistant Manager responsibilities across the store.