Assistant Store Manager Mark’s

Lead customer service and retail operations as Assistant Manager at Mark’s Kingsgate Mall in Vancouver, British Columbia. Coach teams across daily store activities.
This full-time Assistant Manager role supports Mark’s customer experience, operations, training, and leadership priorities. You will lead B2B Mark’s Commercial Business activities, oversee omni-channel fulfillment, and manage store execution. The position also supports scheduling, inventory, cash management, compliance, and team development.

Key Responsibilities:

Coach teams to deliver customer service model standards
Lead B2B order entry, management, and customer delivery
Fulfill eCommerce orders within defined service levels
Manage scheduling, shipping, receiving, and cash operations
Assume store operations when the Store Manager is absent
Requirements:
Three to five years of retail experience
Proven coaching, mentoring, and team development ability
Exceptional communication and organizational skills
Superior training and mentoring skills
Basic computer skills and drive to succeed
Bring retail leadership, customer service, operational planning, and team coaching skills to Mark’s Kingsgate Mall in Vancouver.