Mark’s Retail Assistant Manager

Lead customer service at Mark’s through team coaching, B2B commercial operations, and omni-channel order fulfillment. This role supports store execution daily.

The Assistant Manager leads service standards, Mark’s Commercial Business ordering, and eCommerce fulfillment. You will coordinate inventory movement, operating procedures, scheduling, and compliance. The position also develops team capability through coaching, training, communication, and performance follow-up.

• Coach teams to consistently deliver service model standards
• Lead B2B order entry, management, and timely delivery
• Fulfill eCommerce orders within defined service levels
• Manage scheduling, shipping, receiving, and cash operations
• Assume store operations during the Store Manager’s absence

• Three to five years of retail experience
• Proven department and store team coaching ability
• Strong communication and organizational skills
• Superior training and mentoring skills
• Basic computer skills and drive to succeed

Bring retail leadership, customer service coaching, and operational organization to Mark’s Assistant Manager responsibilities across the store.