Job specializations:
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Retail
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Management
Job Description & How to Apply Below
Lead customer service and retail operations as Assistant Manager at Mark’s Kingsgate Mall in Vancouver, British Columbia. Coach teams across daily store activities.
This full-time Assistant Manager role supports Mark’s customer experience, operations, training, and leadership priorities. You will lead B2B Mark’s Commercial Business activities, oversee omni-channel fulfillment, and manage store execution. The position also supports scheduling, inventory, cash management, compliance, and team development.
Key Responsibilities:- Coach teams to deliver customer service model standards
- Lead B2B order entry, management, and customer delivery
- Fulfill eCommerce orders within defined service levels
- Manage scheduling, shipping, receiving, and cash operations
- Assume store operations when the Store Manager is absent
- Three to five years of retail experience
- Proven coaching, mentoring, and team development ability
- Exceptional communication and organizational skills
- Superior training and mentoring skills
- Basic computer skills and drive to succeed
Bring retail leadership, customer service, operational planning, and team coaching skills to Mark’s Kingsgate Mall in Vancouver.
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