Sales Development Representative

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform.

Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes.

The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

As a Sales Development Representative (SDR) at Sophos, you will play a crucial role in driving business growth by generating and qualifying sales opportunities for the entire Sophos product suite. You will manage both inbound and outbound prospecting efforts, identifying high-potential leads and contributing directly to the sales pipeline.

In this role, you will work closely with Account Executives and other teams, ensuring a smooth transition of qualified leads and identifying cross-sell opportunities within existing accounts.

Success in this role requires a blend of strategic thinking, tenacity, and a passion for engaging with decision-makers at all levels. This is a dynamic and fast-paced position where you will be expected to meet and exceed performance targets while learning the ins and outs of the sales process, preparing you for future advancement within the organization. With a strong focus on customer needs, collaboration with internal teams, and consistent self-improvement, this role provides the foundation for long-term success within Sophos.

• Exceed Performance Metrics:
  Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution.
• Lead
  
  Qualification:
  
  Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives.
• Outbound Prospecting:
  Hunt for new logo opportunities and current customer cross-sell opportunities using tools like Zoom Info, Outreach, Linked In Sales Navigator, and more.
• Daily Metrics:
  Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects.
• Effective Communication:
  Engage with prospects through various channels, including phone, email, Live Chat, and SMS, using authentic and persuasive messaging.
• Value Articulation:
  Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails.
• Collaborate with Sales Team:
  Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results.
• Research & Lead Mapping:
  Conduct research to identify key decision-makers and map out organizations for effective cold-calling.
• Probing &
  
  Qualification:
  
  Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit.
• CRM Management:
  Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria.
• Team
  
  Collaboration:
  
  Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives.

• Exceptional Communication
  
  Skills:
  
  Clear, concise, and persuasive verbal and written communication abilities.
• Active Listening:
  Strong…