Senior Client Engagement And Growth Director

Lead EXL client portfolios and executive engagements while shaping growth across analytics, data, AI, and transformation services. Guide opportunities forward.

As Senior AVP Engagement Manager, you will serve as the primary client-facing leader for strategic engagements and account growth. You will build executive relationships, lead solutioning and business development, and maintain alignment across client and EXL leadership teams. The remit includes portfolios valued up to $10M-$15M annually.

• Build executive relationships across business, data, digital, and technology
• Lead proposals, RFPs, RFIs, pitches, and deal-shaping discussions
• Develop account growth strategies and identify cross-sell opportunities
• Guide opportunities from qualification through closure and delivery transition
• Apply financial discipline to scope, pricing, margins, and utilization

• Experience leading strategic client portfolios and engagements
• Ability to present differentiated solutions to executives
• Experience creating roadmaps, staffing models, estimates, and risks
• Understanding of analytics, data, AI, and transformation services
• Ability to maintain client and leadership alignment

Grow strategic EXL relationships through executive engagement, commercial leadership, solutioning, and analytics, data, AI transformation expertise.