Loss Prevention Agent

Position: Loss Prevention Agent at Holt Renfrew
Join Holt Renfrew as a Loss Prevention Agent, where you'll safeguard store assets and ensure a secure shopping environment. This role demands keen observation and a strong customer service approach.

As a Loss Prevention Agent, you will support Holt Renfrew by ensuring compliance, maintaining business integrity, and safeguarding client interactions. Your responsibilities will include performing operational audits, managing inventory counts, and conducting internal investigations. With your expertise in safety and security, you will contribute to a loss prevention strategy that enhances client experience and operational effectiveness.

Key Responsibilities:

• Open and close the store per established procedures

• Conduct operational and inventory control audits

• Perform routine floor inspections for safety

• Monitor CCTV for suspicious activities

• Apprehend shoplifters and document findings

Requirements:

• Minimum 1 year in Loss Prevention or Safety role

• Valid security license upon hire

• First aid, CPR, and AED certified

• Strong customer service skills

• Excellent report writing and communication skills

Ensure a safe shopping atmosphere for Holt Renfrew clients while developing your investigative skills.
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