Site Security Manager - Oakridge Park; Luxury Retail

About Guardteck

Guardteck delivers tailored security for commercial, residential, and community environments. As part of Kandor Management Corporation, we’re not a typical security company – we’re building something different, guided by five core values:
Community First, Above and Beyond, Accountability, Creative Initiative, and Be Awesome.

We’re hiring a Site Security Manager to lead security operations at Oakridge Park, one of Vancouver’s premier luxury retail destinations. This is a high‑visibility leadership role where polished service, sound judgment, and strong team development directly shape the experience of tenants, retailers, and guests. You’ll own the site – setting the standard, mentoring your leadership team, and handling the unexpected with confidence.

This is a front‑line leadership role, not a desk job. You’ll lead a large on‑site security team – approximately 5 managers, 25 supervisors, and 250 security personnel – across a 24/7 flagship operation.

Compensation: $90,000-$100,000 per year, grounded in a pay‑for‑performance philosophy that rewards exceptional individual and team results.

Schedule: Monday‑Friday, primarily daytime with flexibility for site needs, plus rotating on‑call coverage for after‑hours escalations.

• Lead daily security operations at the site, setting the tone for professionalism, accountability, and concierge‑level service.
• Coach, develop, and review your Security Leadership Team and shift supervisors, including semi‑annual and annual performance reviews.
• Act as the key operational leader during incidents and emergencies – responding swiftly, making sound decisions, and protecting tenants, shoppers, guests, employees, and property.
• Build and maintain emergency response plans, and run regular drills and tabletop exercises (fire, active threat, and related scenarios).
• Partner with Site Property Management and the Guardteck Account Manager on regular site walkthroughs, threat assessments, and continuous improvement of the security program.
• Ensure the team uses CCTV and integrated security systems effectively to support incident review and investigations.
• Keep the site fully compliant with contract requirements, training, and Guardteck standards, and report on performance to the Account Management Team.
• Respond to after‑hours emergencies as the site’s escalation point.

• A valid BC Security Worker Licence (required).
• 4–5+ years leading security teams as a Site Security Manager, Security Operations Manager, or senior supervisor, ideally including a large team.
• Experience in luxury retail, shopping centre, or high‑profile customer‑facing environments (a strong asset).
• Working knowledge of integrated security systems – CCTV, access control, and intrusion.
• Strong leadership, customer service, and interpersonal communication skills, with sound judgment and discretion.
• Comfort with reporting and security technology (incident reporting, scheduling, and standard office tools).
• OFA Level 2 and Advanced Security Training (AST) certification – held or willing to attain (we support certification).
• ASIS APP (Associate Protection Professional) or CPP (Certified Protection Professional) certification is a definite asset – and if you don’t hold it yet, we’re happy to support you in obtaining it.

• Competitive pay: $90,000-$100,000.
• Benefits: extended health & dental, vacation, paid certification/licence renewal, plus a cell phone and laptop, EAP, and a professional‑development budget of $1000 per year.
• Real growth: we’re growing fast and invest in people who prove themselves, with exposure across operations, client relations, leadership, and compliance. We promote from within – this role offers a clear path toward Account Manager or Operations Manager for those who deliver.
• Purpose and culture: a collaborative, supportive team doing work that keeps communities safe – and a company that recognizes when people go above and beyond.

Guardteck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.