Security Guard BC)

Security Guard
- Luxury Shopping Centre
- Full Time Job Description

Posted Saturday, June 27, 2026 at 7:00 a.m.

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies . We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That's why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth.

When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it's a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck's security team and be part of the impactful work we do.

The Security Guard is responsible for maintaining a safe, secure, and welcoming commercial tower environment through proactive patrols, access control, incident response, and customer service. This role ensures the protection of people, property, and assets while delivering professional front-line support in a fast-paced, high-traffic setting.

• Conduct regular foot patrols to maintain a safe, secure, and welcoming environment.
• Monitor entrances, exits, common areas, parking facilities, and restricted locations.
• Enforce property rules, policies, and access control procedures professionally and consistently.
• Identify, assess, and report suspicious activity, hazards, and security concerns.
• Maintain a highly visible security presence to deter unauthorized activity and promote public safety.

• Control access to the property by verifying tenants, visitors, contractors, and deliveries.
• Monitor CCTV systems, alarms, and other security equipment.
• Ensure only authorized individuals access restricted areas.
• Respond promptly to access control issues, alarms, and security breaches.
• Assist with line management and visitor flow during busy periods or special events.
• Respond quickly and professionally to medical emergencies, alarms, disturbances, and security incidents.
• Provide First Aid, CPR, or AED assistance until emergency responders arrive.
• De-escalate conflicts and challenging situations using sound judgment and effective communication.
• Coordinate with police, fire, EMS, and property management during emergency situations.
• Follow all emergency response plans and standard operating procedures.

• Deliver exceptional customer service while maintaining a professional and approachable security presence.
• Respond to tenant, visitor, and client inquiries with tact, diplomacy, and professionalism.
• Build positive relationships with clients, employees, and members of the public.
• Represent the company with integrity, professionalism, and a customer-first mindset.
• Support daily site operations and assist with additional duties as assigned.

• Maintain accurate daily activity logs, memo books, and incident reports.
• Investigate incidents and prepare detailed, objective reports.
• Report safety hazards, policy violations, and security concerns promptly.
• Ensure all documentation is completed accurately and submitted on time.

• Ability to stand and walk for extended periods throughout the shift.
• Comfortable working both indoors and outdoors in varying weather conditions.
• Ability to respond quickly and effectively to emergencies and high-pressure situations.
• Work in busy, public-facing environments requiring continuous situational awareness.

• Maintain a professional, highly visible security presence at all times.
• Deliver outstanding customer service while ensuring the safety and security of the property.
• Respond promptly and effectively to incidents and emergencies.
• Produce accurate, detailed, and timely reports.
• Demonstrate professionalism, reliability, sound judgment, and strong situational awareness while upholding company standards.

Required Qualifications

• Valid British Columbia Security Licence.
• Minimum 1 year of security experience.
• Strong customer service, interpersonal, and conflict-resolution skills.
• High level of professionalism, integrity, and attention to detail.
• Ability to remain calm and make sound decisions under pressure.
• Comfortable working…