Security Guard; Casual; Lower

Position: Security Guard (Casual) - Lower Mainland
Our Values

Community First:
Servant heart, respectful, pride of place, mindful.

Above and Beyond:
Finishing touch, go the extra step, give more.

Accountability:
Ownership mindset, do what we say, keep our word.

Creative Initiative:
Outside-the-box thinking, proactive problem solving, resourceful.

Be Awesome:
Be prepared, be well presented, and have a good attitude.

The Role
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property. Depending on your site, you may work a front desk or concierge post in a commercial tower, patrol a busy shopping centre, or manage access at a multi-tenant property.

In our interview process, we'll get to know you and your experience, and determine which site is the best fit for your skills and experience!

Pay, Benefits & Growth

Pay rate dependent on site assignment. You'll start at your site's starting rate, with the opportunity to move up based on reliability and performance

Health and dental benefits for full-time employees working 32 or more hours per week

Opportunities to grow, with training, mentorship, and promotion from within, including through our Supervisor Development Program

Full-time, part-time, and casual positions, with day, afternoon, night, weekend, and holiday shifts

A supportive team that recognizes initiative, reliability, and results

What You'll Do

Greet and assist tenants, visitors, shoppers, and contractors in a professional, friendly, and calm manner

Control access using key card and fob systems, visitor sign-in, s, and pass issuance

Keep restricted areas, such as construction zones, mechanical rooms, and tenant spaces, limited to authorized people

Verify contractors against approved lists and confirm  work orders or permits before granting entry

Conduct indoor and outdoor foot patrols, monitor CCTV, and respond to alarms

Enforce property rules fairly and with tact, and handle trespassers safely and respectfully

De-escalate conflicts and respond to tenant or customer concerns, resolving or escalating as needed

Respond to medical emergencies with First Aid, CPR, or AED until emergency services arrive, and assist police and emergency services

Keep a detailed memo book, write clear incident and occurrence reports, and follow site-specific procedures

What You Bring

Valid British Columbia Security Worker Licence

Valid Occupational First Aid (OFA) Level 1 certificate (or willing to obtain before starting)

Legally entitled to work in Canada

A proven record of reliability and punctuality

A customer-service mindset and a positive, professional attitude

Strong spoken and written English, including report writing

Ability to meet the physical requirements of the assigned post, which may include standing, walking, and foot patrols during 8–12 hour shifts, with or without accommodation

Calm under pressure, detail-oriented, and comfortable working alone or as part of a team

Open to feedback and committed to continuous improvement

Nice to Have

Previous security experience (1+ year preferred)

Experience in a commercial office tower or multi-tenant building

Concierge, front desk, or hospitality experience

Loss prevention or retail security experience

Leadership or supervisory experience