Experienced Security Guard– Lower ; Guardteck

We're looking for reliable, experienced professional security guards who take pride in customer service working in a dynamic, high-profile site. You are excited and passionate about providing security services to commercial towers and retail malls. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.

Depending on your site, you may work a front desk or concierge post in a commercial tower, patrol a busy shopping centre, or manage access at a multi-tenant property.

In our interview process, we'll get to know you and your experience, and determine which site is the best fit for your skills and experience!

• $23.00–$25.00 per hour
  , depending on site assignment. You'll start at your site's starting rate, with the opportunity to move up based on reliability and performance
• Comprehensive Health and dental benefits for full-time employees
• Opportunities to grow, with training, mentorship, and promotion from within, including through our Supervisor Development Program
• Full-time, part-time, and casual positions, with day, afternoon, night, weekend, and holiday shifts
• A supportive team that recognizes initiative, reliability, and results

Community First: Servant heart, respectful, pride of place, mindful.

Above and Beyond: Finishing touch, go the extra step, give more.

Accountability: Ownership mindset, do what we say, keep our word.

Creative Initiative: Outside-the-box thinking, proactive problem solving, resourceful.

Be Awesome: Be prepared, be well presented, and have a good attitude.

• Greet and assist tenants, visitors, shoppers, and contractors in a professional, friendly, and calm manner
• Control access using key card and fob systems, visitor sign-in, s, and pass issuance
• Keep restricted areas, such as construction zones, mechanical rooms, and tenant spaces, limited to authorized people
• Verify contractors against approved lists and confirm  work orders or permits before granting entry
• Conduct indoor and outdoor foot patrols, monitor CCTV, and respond to alarms
• Enforce property rules fairly and with tact, and handle trespassers safely and respectfully
• De-escalate conflicts and respond to tenant or customer concerns, resolving or escalating as needed
• Respond to medical emergencies with First Aid, CPR, or AED until emergency services arrive, and assist police and emergency services
• Keep a detailed memo book, write clear incident and occurrence reports, and follow site-specific procedures

• Previous security experience in a security role at a minimum of 2 years' experience.
• Previous security experience with high-traffic retail or commercial properties.
• Previous experience coordinating with law enforcement or emergency services during incidents.
• Valid British Columbia Security Worker Licence
• Valid Occupational First Aid (OFA) Level 1 certificate (or willing to obtain before starting)
• Legally authorized to work in Canada
• A proven record of reliability and punctuality
• A customer-service mindset and a positive, professional attitude
• Strong spoken and written English, including report writing
• Ability to meet the physical requirements of the assigned post, which may include standing, walking, and foot patrols during 8–12 hour shifts, with or without accommodation
• Calm under pressure, detail-oriented, and comfortable working alone or as part of a team
• Open to feedback and committed to continuous improvement

• Experience in a commercial office tower or multi-tenant building
• Concierge, front desk, or hospitality experience
• Loss prevention or retail security experience
• Leadership or supervisory experience