Senior Technician - Audio Visual

Our Audio-Visual team focuses on designing, installing, and maintaining complex AV solutions for our clients. As a Lead AV Technician with Paladin Technologies, you will be responsible for reviewing, understanding, analyzing, and implementing installation plans from our Design, Sales, and Project Management Team. Reporting into a Project Manager or Foreman, you will be responsible for mentoring and supervising junior Technicians. This position requires the ability and technical knowledge to complete installations, understand the BOM, and be capable of adjusting as needed to meet client satisfaction.

Ideal candidates will represent Paladin in a professional manner that aligns with our values of leadership mindset, people development, team, and client-focused. A typical day could see you working on a variety of commercial installations including hospitals, airports, corporate offices, and casinos to name just a few.

• Lead the installation and servicing of cabling infrastructure and audio/visual devices including pre-wiring, installation, termination, testing, reporting, and labeling per specifications and drawings
• Lead the installation of audio/visual equipment including audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems and all presentation systems
• Lead system programming and commissioning through the use of Crestron Toolbox, Extron Toolbelt, and Tesira software to establish a connection with devices
• Set device IDs and IP addresses, maintain and update spreadsheets for programmers
• Organize and maintain efficiency with onsite activities and goals, keep project team motivated
• Mentor, coach, and train other Technicians
• Load program files and update firmware for various devices
• Build racks and implement strong cable management practices
• Read and interpret system diagrams and construction drawings
• Ensure safety and incident reporting procedures are followed
• Administrative duties including project updates to Project Managers, completing and filing all project documentation
• You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work
• Relationship building with clients and prospects for future opportunities
• Other duties as required

• 5+ years of experience in a technical role within the audio visual industry
• Excellent written and verbal communication skills, with keen attention to detail
• Progressive experience installing and maintaining complex Audio-Visual systems in a commercial environment
• Flexibility to work in a variety of environments, from construction sites to finished corporate offices
• Valid Driver’s License and clean abstract
• Must be able to pass a background check

• Experience working in the hospitality, healthcare, and/or post-secondary industries
• Certifications such as CTS, CTS‑I, Extron, Biamp, Crestron, Q‑SYS, Poly and other certifications

• Proper hand and power tool operations and safety
• Ability to solve practical problems and carry out responsibilities under minimal supervision
• Ability to organize workload for effective implementation
• Ability to complete projects on time and on budget
• Ability to write simple correspondence and present information in one‑on‑one and small group situations
• Ability to interact effectively at all levels and across diverse cultures
• Ability to function as an effective team member
• Ability to adapt as the external environment and organization evolves

• Regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. Use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus. Use of power tools required. May need to lift/move up to 50 pounds and may work at heights over 1.8 m (6 ft).

• Exposed to outdoor weather conditions, work on job sites, may be required to travel to/from job site locations, work in a typical office environment, and occasionally exposed to construction equipment. Noise level usually moderate. Confined space entry may be required. Hazardous work may be required.

Pay: $34.00 ph – $43.00 ph DOE

Mid‑Senior level

Full‑time

Sales, General Business, and Education. Industries:
Wireless Services, Telecommunications, and Communications Equipment Manufacturing.

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