Family & Youth Counsellor

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community.

Division:
Integrated Services for Newcomers

Program:
Counselling

Employment Type:

Permanent Full-Time (35 hours per week)

Number of Positions: 2

Compensation: $33.06 to $34.05 per hour

The Family & Youth Counsellor is responsible for providing counselling to individuals and families on a whole array of issues, such as immigration adjustment, marital, inter-generational, social and emotional issues and trauma. This position delivers Family Life Education and parenting workshops to the community and liaises with schools, government institutions and other voluntary agencies to provide integrative support to individuals and families.

Reports To:

Program Manager

• Performs intake duties for incoming calls/drop-ins according to intake roster
• Conducts counselling interviews with individuals and families
• Provides assessment, intervention and evaluation to individual and family cases assigned
• Liaises with community agencies, schools and other institutions to receive case referrals and provide best possible services to clients
• Maintains and updates client records in accordance with the Division’s set standard
• Attends case conferences and presents case scenarios regularly for team members’ mutual support and sharing
• Delivers parenting/family life education workshops
• Ensures all services meet the accreditation standards
• Works closely with staff members of other S.U.C.C.E.S.S. divisions/offices in providing joint support to individuals and families
• Performs report writing and other related administration work
• Maintains statistical records for accountability, funding application/report and program development purposes
• Attends case conferences, supervision, team meetings and training opportunities as required

• Master’s degree in Counselling, Social Work, or Clinical Psychology
• Registered Clinical Counsellor membership
• At least three (3) years of counselling work experience is preferable
• Experience in conflict resolution and case management
• Experience in facilitating groups
• Knowledge on case planning and case management principles and techniques

• Excellent verbal and written communication skills
• Additional language may be an asset when required to meet operational needs in serving communities with specific language requirements as this position supports Spanish, Ukrainian, Farsi and French speaking communities as part of our contractual obligations
• Excellent interpersonal skills
• Excellent program planning, time management and organizational skill
• Excellent multitasking skills and flexible
• Proficiency in the use of Microsoft Office Suite and internet skills

• Clear criminal record check
• Flexible to work on weekends and evenings due to work schedules

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.