PT - Outreach Worker; Homeless Prevention

Job Description

Posted Thursday, June 18, 2026 at 10:00 AM | Expires Tuesday, July 28, 2026 at 9:59 AM

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide intensive supports and services to eligible individuals through the Homelessness Prevention Program (HPP), funded by BC Housing, facilitating access to supports services that will assist in meeting their housing needs.

STATUS

• This is a temporary position until May 2027, or until the return of incumbent.
• Unionized. This position is open to applicants of all genders.

HOURS (20 hours per week)

• Tuesday & Wednesday, 0900 - 1700, and Thursday, 0900 – 1300.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager or their designate
• Participates as a member of the Connective Services Team to ensure quality and continuity of services
• Liaises with staff and volunteers of community and government agencies as required, to establish a network of housing professionals addressing the challenges and barriers experienced by our service users.
• Liaises with the staff of Connective and other community partners as necessary to ensure timely communication and an integrated team approach
• Works in collaboration with other community supports to ensure that participant needs are effectively met

KEY ACCOUNTABILITIES

• Receives and reviews referrals from Connective’s Community Services Office and community partners to determine eligibility and suitability for the program
• Provides outreach, case management, advocacy, and other needed services to participants in any environment including streets, shelters, hospitals, institutions, apartments, and the drop-in office
• Works with each individual to create a mutually agreed intervention and support plan that has measurable short and long-term goals
• Ensures issues of daily living, including but not limited to housing, basic needs, hygiene, leisure, employment, and education are addressed in this plan
• Supports and provides services for individuals who are homeless, or at risk of homelessness, and have lived experiences of substance use, mental health, involvement in the criminal justice system, intimate partner violence, and trauma
• Provides a wide range of interventions to enable each service user to address and accomplish the established goals
• Interacts with other professionals, family members and organizations to ensure services are in the service user’s interest and supportive of the long-term goals
• Maintains written and computerized records, compiles reports and completes other program documentation (including case notes, statistics, letters, available file information, etc.) in accordance with the policy and procedures manuals of the society and in accordance with funder requirements
• Initiates, coordinates and monitors referrals to community services, and advocates for service users’ participation in them
• Creates, builds, and fosters partnerships with housing providers and landlords
• Educates, informs and advocates for participants regarding benefits and entitlements (social assistance, rental subsidies, employment supports, low income services i.e. food bank and food stamps)
• Participates in staff meetings and meetings with funders and community partners as instructed by the Program Manager
• Other…