Title Indigenous Tenant Support Worker

Indigenous Tenant Support Worker

Date: Jul 3, 2026

Location: Vancouver, BC, CA

Company: Lookout Housing and Health Society

Employment Status: Full-Time, Permanent

Job Summary: The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

Job Duties:

• Participate in tenant intakes and provide support services and assessments
• Identify challenges for tenants, develop service plans, provide crisis intervention, and administer finances and medication
• Ensure that basic needs are met by working closely with individuals on a long‑term, ongoing basis
• Complete required paperwork and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Occasional external work that may require use of an automobile
• Remain alert and attentive during working hours; sleeping during shifts is not permitted
• Comply with and contribute to all aspects of the health and safety program
• Maintain a clean‑shaven area for a respirator seal and successfully complete annual fit testing for a half‑mask respirator in alignment with WorkSafeBC and organizational safety requirements

Qualifications & Competence:

• Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
• Familiarity with community resources, particularly addiction, mental health, and harm reduction
• Current Occupational First Aid Level 1 Certificate
• Crisis Intervention Skills Training (asset)
• Class 4 driver’s licence (asset)
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Ability to understand and maintain client/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Quick learner and self‑motivated
• Strong physical and mental ability to perform work tasks and operate job‑related equipment
• Minimum two (2) years of sobriety if concerned about alcohol and/or drug use
• Criminal Record Clearance for the Vulnerable Sector

Schedule: Monday through Friday, 15:00 – 23:00, 7.5 hours per shift; days of rest consecutive, schedule may change with two weeks’ notice. Probationary period: 488 hours with mid and end‑point reviews. Night premium for 50% or more of shift between 00:00–08:00.

Salary: $33.49 – $35.31 per hour, depending on length of seniority (as per the Collective Agreement).

Closing Date: July 7, 2026, 5:00 pm.

All qualified applicants are welcome to apply.
EEO Statement: Lookout Housing and Health Society is committed to creating an inclusive environment and encourages applicants from diverse backgrounds to apply.