Youth Crisis Services Supervisor

Support youth crisis services overnight in Vancouver through supervision, crisis response, and person-centered care at Covenant House Vancouver.

This Team Leader supervises frontline staff supporting youth aged 16–24 who access the Crisis Program. You provide guidance during shifts, help staff welcome youth, and coordinate supportive program transitions. The work includes trauma-informed, harm reduction, and culturally responsive practices.

• Supervise and mentor Youth Workers and Youth Support Workers
• Support welcoming, needs assessment, resources, and youth engagement
• Oversee intakes, assessments, transitions, and case management practices
• Coordinate crisis responses and maintain secure program environments
• Collaborate with inter-agency teams on youth goals and supports

• Social service diploma or degree
• Experience supporting 2
  
  SLGBTQIA+ youth and inclusive teams
• Understanding of homelessness issues and systemic barriers
• Ability to manage complex crises and maintain boundaries
• First Aid certification;
  Non-Violent Crisis Intervention is an asset

Use supervision, harm reduction, and crisis response skills to strengthen overnight youth services within Vancouver’s Crisis Program.