Residence Support Worker Case Management

Support residents through casework and clinical care planning at Connective, using crisis management and strong communication during scheduled shifts. This unionized role works Fridays and Saturdays from 1600 to 0000, 16 hours weekly.

As a Residence Support Worker, you interview clients, maintain confidential files, and support individualized counselling or rehabilitative plans. You meet residents regularly, provide emotional support, and apply intervention techniques during crises. The position also includes residential supervision, community liaison, medication support, and activities of daily living. You report to the Program Manager or designate while working independently on shift.

• Interview clients and prepare confidential care plans
• Monitor resident progress and document case notes
• Provide crisis interventions, emotional support, and advocacy
• Collaborate with multidisciplinary teams and outside agencies
• Supervise residence operations, security, and resident activities

• One year supporting adults with disabilities and mental health challenges
• Residential setting experience and crisis management skills
• Excellent written and verbal English communication skills
• BC Class 5 driver’s license
• Current Work Safe Approved First Aid Certificate

Bring casework, crisis management, and residential support experience to Connective’s resident-focused programs during scheduled weekend shifts.