Residence Support Worker Case Management

Support residents through casework and clinical care planning at Connective, using crisis management and strong communication during scheduled shifts. This unionized role works Fridays and Saturdays from 1600 to 0000, 16 hours weekly.
As a Residence Support Worker, you interview clients, maintain confidential files, and support individualized counselling or rehabilitative plans. You meet residents regularly, provide emotional support, and apply intervention techniques during crises. The position also includes residential supervision, community liaison, medication support, and activities of daily living. You report to the Program Manager or designate while working independently on shift.

Key Responsibilities:

Interview clients and prepare confidential care plans
Monitor resident progress and document case notes
Provide crisis interventions, emotional support, and advocacy
Collaborate with multidisciplinary teams and outside agencies
Supervise residence operations, security, and resident activities
Requirements:
One year supporting adults with disabilities and mental health challenges
Residential setting experience and crisis management skills
Excellent written and verbal English communication skills
BC Class 5 driver’s license
Current Work Safe Approved First Aid Certificate
Bring casework, crisis management, and residential support experience to Connective’s resident-focused programs during scheduled weekend shifts.