Warming Centre Overnight Attendant

Support overnight warming centres in Vancouver through calm de-escalation, guest monitoring, and compassionate frontline service. This seasonal role operates while centres are activated.
The City of Vancouver seeks Warming Centre Attendants for December 2026 through April 2027. You will help provide safe indoor spaces for people experiencing homelessness, including guests affected by substance use, mental health concerns, disabilities, poverty, or marginalization. The role supports nightly operations, basic needs, referrals, and crisis response.

Key Responsibilities:

Set up and take down overnight warming centre operations
Supervise the centre and monitor guests, access, and public spaces
Respond to incidents and crises using de-escalation methods
Maintain records, incident reports, and collected data
Report maintenance, cleanliness, and pest control concerns
Requirements:
Completion of Grade 10;
Grade 12 preferred
Community, social service, or healthcare experience considered an asset
Conflict and de-escalation skills for unpredictable situations
Ability to exercise independent judgment when required
Police Record Check required;
First Aid Level I beneficial
Bring calm judgment, compassionate communication, and de-escalation skills to overnight warming centre service with the City of Vancouver.