Overnight Warming Centre Attendant

Support overnight warming centre operations for the City of Vancouver using de-escalation skills and compassionate guest service. Work awake, weather-dependent shifts.

This seasonal Warming Centre Attendant position runs from December 2026 through April 2027. You will help maintain safe, secure, welcoming spaces for people experiencing homelessness, including guests affected by substance use, mental health concerns, disabilities, poverty, or social exclusion. The position reports to a Social Planner in Homelessness Services and operates with City staff and external partners.

• Set up, supervise, and take down overnight warming centre operations
• Monitor guests, access, facilities, and accessible public spaces
• Respond to incidents and crises using de-escalation methods
• Provide basic needs support, beverages, snacks, and referrals
• Maintain incident reports, data collection, and facility issue records

• Completion of Grade 10;
  Grade 12 preferred
• Community, social service, or healthcare experience considered an asset
• Excellent verbal communication and independent judgment
• Conflict and de-escalation skills for unpredictable situations
• Police Record Check required;
  First Aid Level I considered an asset

Bring calm judgment, compassionate communication, and de-escalation skills to overnight warming services with the City of Vancouver.