Residential Support Worker

Support Grace Mansion residents in Vancouver through personal development, life skills, and crisis response during casual, on-call shifts. First Aid/CPR certification is required.
The Salvation Army seeks a Residential Support Worker for its 84-room Grace Mansion residence. You will support residents’ growth through life skills, social and spiritual activities, while supervising interactions and responding to inquiries. The position includes administrative responsibilities, community resource coordination, and emergency response.

Key Responsibilities:

Supervise residents’ actions and interactions during assigned shifts
Respond to resident inquiries under Centre policies
Assist residents during physical, mental, or emotional crises
Coordinate resources with community agencies and governments
Maintain confidential files, records, applications, and waitlists
Requirements:
High school diploma and ten months residential experience
Current First Aid/CPR certification
Computer skills using Word, Outlook, and Excel
Ability to de-escalate stressful situations
Criminal record and background clearances for vulnerable adults
Bring residential support, confidentiality, crisis de-escalation, and resource coordination skills to Grace Mansion in downtown Vancouver.