Residential Support Worker

Support Grace Mansion residents in Vancouver through personal development, life skills, and crisis response during casual, on-call shifts. First Aid/CPR certification is required.

The Salvation Army seeks a Residential Support Worker for its 84-room Grace Mansion residence. You will support residents’ growth through life skills, social and spiritual activities, while supervising interactions and responding to inquiries. The position includes administrative responsibilities, community resource coordination, and emergency response.

• Supervise residents’ actions and interactions during assigned shifts
• Respond to resident inquiries under Centre policies
• Assist residents during physical, mental, or emotional crises
• Coordinate resources with community agencies and governments
• Maintain confidential files, records, applications, and waitlists

• High school diploma and ten months residential experience
• Current First Aid/CPR certification
• Computer skills using Word, Outlook, and Excel
• Ability to de-escalate stressful situations
• Criminal record and background clearances for vulnerable adults

Bring residential support, confidentiality, crisis de-escalation, and resource coordination skills to Grace Mansion in downtown Vancouver.