Student Wellness Case Manager

Guide Northeastern Vancouver learners through wellness challenges using case management, referrals, and clear communication. Support students in crisis while coordinating sensitive information.

This Wellness Program Specialist serves as a student services professional within Northeastern University’s Vancouver campus. The position provides resources and guidance for healthy wellness practices and connects learners with University Health & Counseling Services, Disability Access Services, and local resources. Crisis support includes Title IX, mental health, physical health, and student emergencies.

• Serve as case manager for students experiencing crises
• Ensure follow-up and continual support for learners
• Connect students with university and local resources
• Deliver wellness programming across student populations
• Communicate time-sensitive information through resolution

• Bachelor’s degree with two to four years’ experience
• Knowledge of student services, wellness, or student life
• Ability to handle confidential materials sensitively
• Clear communication with diverse students, parents, and staff
• Sound judgment, accuracy, and reliable follow-through under pressure

Bring diplomacy, customer service, and wellness expertise to case management and student support at Northeastern’s Vancouver campus.