Residential Support Worker

Support residents at Grace Mansion in Vancouver through life-skills guidance, crisis response, and social or spiritual activities as a casual worker. Availability includes varied shifts.

The Salvation Army seeks a Residential Support Worker for its 84-room Grace Mansion residence. This casual, on-call position supports personal development, resident growth, and daily community needs. Duties combine residential supervision, administrative procedures, resource coordination, and emergency response.

• Supervise residents during assigned shifts and monitor interactions
• Respond to physical, mental, and emotional crises
• Assist resident intake, departures, applications, and waitlist updates
• Maintain confidential files, statistics, and administrative records
• Coordinate resources with agencies and government contacts

• High school diploma and ten months residential experience
• Current First Aid and CPR certification
• Computer skills using Word, Outlook, and Excel
• Fluent spoken and written English
• Required vulnerable-adult screening and background clearances

Use organized communication, confidentiality, and de-escalation skills while supporting Grace Mansion residents across varied Vancouver shifts.