Residential Support Worker

Support residents at Grace Mansion in Vancouver through life-skills guidance, crisis response, and social or spiritual activities as a casual worker. Availability includes varied shifts.
The Salvation Army seeks a Residential Support Worker for its 84-room Grace Mansion residence. This casual, on-call position supports personal development, resident growth, and daily community needs. Duties combine residential supervision, administrative procedures, resource coordination, and emergency response.

Key Responsibilities:

Supervise residents during assigned shifts and monitor interactions
Respond to physical, mental, and emotional crises
Assist resident intake, departures, applications, and waitlist updates
Maintain confidential files, statistics, and administrative records
Coordinate resources with agencies and government contacts
Requirements:
High school diploma and ten months residential experience
Current First Aid and CPR certification
Computer skills using Word, Outlook, and Excel
Fluent spoken and written English
Required vulnerable-adult screening and background clearances
Use organized communication, confidentiality, and de-escalation skills while supporting Grace Mansion residents across varied Vancouver shifts.