Trauma Informed Rights Advisor

Provide patient-centered rights support near Vancouver through CMHA’s Independent Rights Advice Service. Use exceptional listening and culturally safe communication in a remote, hybrid, or in-person setting.
The full-time IRAS Advisor serves people detained under the Mental Health Act or Adult Guardianship Act. You will help patients understand their circumstances, identify choices, and connect with legal or community support. Qualified Vancouver Coastal candidates, ideally within 25 kilometres of Vancouver, are preferred.

Key Responsibilities:

Deliver unbiased rights advice meetings at facilities and virtually
Identify review, court, complaint, and second-opinion options
Help patients exercise rights and navigate complex systems
Coordinate interpretation, cultural, and accessibility supports
Complete records, confirmations, reports, and confidential case notes
Requirements:
Calm, accessible, non-judgmental, and clear communication
Exceptional listening skills for trust-building and relationships
Valid Class 5 licence and reliable insured vehicle
Ability to complete mandatory initial and ongoing training
Comfort with video conferencing, case management, and Office 365
Apply your trauma-informed approach, administrative organization, and rights advice skills to support patients across British Columbia.