Residential Support Worker

Support residents at Grace Mansion in Vancouver through personal development, life skills, crisis response, and social or spiritual activities. This casual, on-call position includes varied shifts.
The Salvation Army seeks a Residential Support Worker for its 84-room Grace Mansion residence. You will help residents pursue growth and full potential while supporting daily operations, community resources, and resident safety. The work includes administration, monitoring, communication, and emergency response.

Key Responsibilities:

Supervise residents and monitor interactions during assigned shifts
Respond to resident inquiries within Centre policies and procedures
Assist residents during physical, mental, or emotional crises
Maintain confidential files, records, applications, and waitlists
Coordinate resources with agencies and government contacts
Requirements:
High school diploma completion
At least 10 months residential setting experience
Current First Aid and CPR certification
Computer skills with Word, Outlook, and Excel
Ability to de-escalate stressful situations
Bring residential support, crisis de-escalation, and organized communication skills to Grace Mansion residents in downtown Vancouver.