Student Wellness Case Manager

Guide Northeastern Vancouver learners through wellness challenges using case management, referrals, and clear communication. Support students in crisis while coordinating sensitive information.
This Wellness Program Specialist serves as a student services professional within Northeastern University’s Vancouver campus. The position provides resources and guidance for healthy wellness practices and connects learners with University Health & Counseling Services, Disability Access Services, and local resources. Crisis support includes Title IX, mental health, physical health, and student emergencies.

Key Responsibilities:

Serve as case manager for students experiencing crises
Ensure follow-up and continual support for learners
Connect students with university and local resources
Deliver wellness programming across student populations
Communicate time-sensitive information through resolution
Requirements:
Bachelor’s degree with two to four years’ experience
Knowledge of student services, wellness, or student life
Ability to handle confidential materials sensitively
Clear communication with diverse students, parents, and staff
Sound judgment, accuracy, and reliable follow-through under pressure
Bring diplomacy, customer service, and wellness expertise to case management and student support at Northeastern’s Vancouver campus.