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SSI SSDI Client Account Coordinator

Job in Vancouver, BC, V5K 0A1, Canada
Listing for: Children & Families of Iowa
Full Time position Listed on 2026-11-11
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 42000 - 60000 CAD Yearly CAD 42000.00 60000.00 YEAR

Job Description & How to Apply Below

Support SSI/SSDI recipients through accurate account management, budgeting, and respectful communication. This client-focused work requires organization, empathy, and careful financial oversight.

As a Protective Payee Specialist, you will manage financial resources for clients who rely on benefit support. You will review budgets, process disbursements, and maintain records within Social Security and agency requirements. The position also includes daily client service and account communication.

Key Responsibilities:
  • Act as a liaison for clients receiving SSI/SSDI benefits
  • Ensure resources support clients’ essential needs responsibly
  • Prepare monthly budgets and monitor resource limits
  • Greet clients and provide friendly, respectful daily service
  • Manage approximately 100–150 clients professionally
Requirements:
  • Empathy, patience, and a customer service mindset
  • Clear, respectful, and effective communication skills
  • Ability to work efficiently with high-volume caseloads
  • Related human services or financial services experience preferred
  • Experience with mental health or intellectual disabilities preferred

Bring empathy, client relations, and financial coordination skills to help SSI/SSDI recipients maintain stability and independence.

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