Principal Software Architect

About Evi Smart™

Evi Smart™ is a global leader in AI-powered dental workflow automation and CAD design outsourcing. Trusted in 26+ countries, our mission is to make dental care smarter, faster, and better—powered by data, technology, and innovation.

We’re building a future where intelligent systems transform how dental professionals work, creating seamless collaboration and precision-driven outcomes for clinics and labs worldwide.

To achieve that, we’re looking for talented individuals who are passionate about innovation, engineering excellence, and meaningful impact.

We’re seeking a Principal Software Architect to lead the technical direction of our Customer Experience Platform—a critical product driving retention, engagement, and long-term customer value across our B2B SaaS ecosystem.

In this role, you will own the platform’s architecture end-to-end, transforming product requirements into secure, scalable, and reliable systems. You'll work hand-in-hand with product, design, and engineering, while mentoring a small development team to deliver high-quality technology at speed.

This is a key technical leadership role where you’ll be hands‑on, embedded with your squad, and accountable for architectural integrity, system performance, and production readiness.

If you’re passionate about building scalable systems, enabling teams, and shaping high‑impact product technology, we’d love to meet you.

• Own the architectural vision for the Customer Experience Platform, balancing short‑term delivery needs with long‑term scalability (“design for 100x, build for 10x”).
• Establish and maintain architectural standards, code quality guidelines, and system design principles.
• Apply security‑by‑default patterns while optimizing for performance, cost efficiency, and operational excellence.

• Work alongside engineers to bring system designs to life through stable, high‑quality code (30–50% hands‑on).
• Ensure platform reliability targets are consistently met or exceeded, including 99.9% uptime.
• Maintain production quality standards, with critical bug rates below target thresholds.

• Partner with Product Managers and UX Designers to translate user journeys and business requirements into robust, maintainable technical solutions.
• Collaborate with Dev Ops, data platform teams, and other product squads to ensure seamless system integration.
• Provide mentorship, architectural guidance, and technical leadership to 2–3 software engineers.
• Conduct architectural reviews, define data contracts and API specifications, and maintain clear documentation.
• Foster a culture of technical excellence, ownership, and continuous improvement.

• Technical Success Score (TSS): Composite of uptime (50%), bug density (30%), and scalability improvements (20%).
• Reliability: Consistently maintain >99.9% system uptime.
• Quality: