Senior Software Engineer; Full Stack

Position: Senior Software Engineer (Full Stack)
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business.

We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process.

Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values

Energize the customer relationship:
Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

Success starts with me:
Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

Commit to learning:
Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

Dare to innovate:
We challenge the status quo with creativity and innovation as our true north.

Better together:
We check our egos at the door. We work together, so we win together.

Press Ganey currently has an exciting opportunity for a full stack Senior Software Engineer in our offices in Vancouver Canada. This role will support our client facing iRound product, which is a part of our patient experience organization.

Duties & Responsibilities

Full stack developer, capable of designing, documenting and implementing projects from the UI, backend and database perspectives.

Performs systems analysis and design, prepares functional specifications and technical specifications for small applications or systems based on gathered requirements and technical research.

Ensures compliance and recommends change, if necessary, in standards, policies or processes.

Participates in iteration and release planning

Adheres to core design and testing principles

Follows and updates the design specifications as needed

Learns and follow standards, processes and procedures

Authors supporting documentation

Prepares own work for inclusion in the release/deployment management process

Participates in peer technical reviews

Troubleshoots identified problems and provides support and follow-up for issues

Completes assigned design tasks within the time allotted

Mentors Software Developers

Responsible for the quality of work that the team members perform.

Coordinates with other IT and business teams.

Trains other developers on standards, policies, and procedures.

Supports Software Applications

Coordinates issue resolution process

Provides support and follow-up for issues.

Qualifications

Experience and desire to build software using modern AI tools such as Copilot or Windsurf.

Effective communicator (both verbal and written) with individuals and larger groups

Analytical and creative thinker

Strong organizational skills with an ability to work independently as well as collaboratively with teammates

4+ years of building software solutions with Microsoft technologies

1+ years developing application in React UI or other modern HTML UI frameworks

Experience with :

Microsoft technologies: .NET Framework, C#, Web API 1 & 2, Entity Framework, .NET Core

Frontend interface technologies:
React UI, JavaScript, SASS, CSS

Database technologies:
Microsoft SQL Server…