Quality Assurance Engineer AI at Dialpad

Position: Quality Assurance Engineer for AI at Dialpad
Advance your testing career with Dialpad as a Senior Software Development Engineer in Test in vibrant Vancouver, Canada. Focus on AI Voice Agent services and elevate product quality through automation.

This position as a Senior SDET puts you at the forefront of creating and managing test automation frameworks for Dialpad's AI-driven systems. You will influence the development of stable, high-quality AI features by collaborating with teams on test strategy, execution, and quality metrics. Your insights will drive innovations in the way agents interact and function.

Key Responsibilities:

• Own quality assurance for agentic feature workflows

• Design automation frameworks for enhanced testing

• Develop measures for evaluating AI responses and accuracy

• Drive automation coverage for key AI workflows

• Mentor team members in quality engineering best practices

Requirements:

• Minimum of 5 years in software engineering or related fields

• Expertise in Python, Java, or JavaScript programming

• Background in testing SaaS systems and APIs

• Exposure to AI/ML platforms and evaluation techniques

• Knowledge of CI/CD practices using tools like Git Hub Actions

Join Dialpad and contribute to redefining communications through quality engineering and innovative AI solutions.
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