Senior Software Developer, Voice & Messaging

Senior Software Developer, Voice & Messaging

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are currently seeking a Senior Software Developer to join our rapidly growing Engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact. It is available to candidates across North America (US and Canada). If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office a minimum of twice per week on one of our Anchor Days.

We at Clio have an amazing team that is on a mission to transform the legal experience for all, and our engineering team's goal is to deliver an incredible experience to our customers. To enable that experience, our development team strives to optimize our efforts on performance, reliability, scalability, and a beautiful and intuitive interface.

We're a brand-new team building the Voice & Messaging pillar of Clio's Unified Communications initiative — bringing voice, messaging, and email into a single, consistent experience across the Clio product suite. Designed from the ground up to plug into Clio Manage, Grow, and the rest of the Clio ecosystem, this is greenfield work where you'll have a real say in shaping the architecture: a serverless, event‑driven backend on AWS (Node.js,

Lambda, API Gateway, DynamoDB) paired with real‑time call infrastructure built on WebRTC, SIP, and Live Kit. We work at the intersection of real‑time communications, regulatory compliance (call detail record retention, data residency, encryption), and tight practice management integration — what we build is mission‑critical infrastructure for law firms around the world.

• Work with a team of developers to solve complex problems and provide elegant solutions to Clio customers
• Work in an agile environment with our team of full‑stack developers across a variety of projects
• Learn new things, challenge yourself, and hone your craft as a Node.js and serverless expert
• Participate in diverse projects and collaborate with multiple engineering teams across Canada, the United States, and Ireland
• Review and provide feedback on code, both from within your own team or across all of Clio
• Collaborate with teams across Clio to diagnose, understand, and solve problems, and to build solutions that may span many areas
• Teach and learn from those around you — providing constructive feedback, and taking on feedback to help grow

• Experience in software development, specifically with building web and real‑time applications using Node.js on a serverless AWS stack (Lambda, API Gateway, DynamoDB)
• Familiarity with real‑time voice and video technologies — WebRTC, VoIP/SIP, and frameworks like Live Kit
• A track record of deploying and maintaining production code at scale

• The ability to gain fluency in new technologies quickly and work effectively in an ever‑evolving environment that includes distributed teams and customers
• Demonstrated success in mentorship in software development, particularly using an Agile process and with large‑scale SaaS products
• A diverse base of knowledge that allows you to help your team solve complex technical problems
• A history of past projects, including notable successes and lessons learned
• Clear communication skills and the ability to build high‑trust relationships with fellow Clions and customers
• A keen interest in improving your craft by using AI

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City,…