Android Support Engineer Incident Management

Position: Android Support Engineer with Incident Management
Elevate your career as an Android Support Engineer with 5–7 years of experience in application development and troubleshooting. Join us to ensure top performance for critical Android applications.

We are looking for a proactive Android Support Engineer to provide robust L2/L3 support for Android applications in production. You will analyze and resolve application issues while monitoring system performance to maintain optimal application health. Your collaboration with development, QA, and Dev Ops teams will be crucial in supporting production deployments and enhancements.

Key Responsibilities:

• Provide L2/L3 support for Android applications in production

• Analyze and troubleshoot application defects and performance bottlenecks

• Monitor application health and system performance proactively

• Perform root cause analysis and recommend preventive measures

• Document troubleshooting steps and known issues for reference

Requirements:

• 5–7 years of Android application development experience

• Proficient in Java and/or Kotlin

• Strong understanding of Android SDK and RESTful APIs

• Excellent troubleshooting skills with Android Studio and Logcat

• Familiarity with Agile/Scrum methodologies

Enhance application performance and stability through effective troubleshooting and support in this vital engineering role.
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