Salesforce Developer Data Capture

Position: Salesforce Developer with Change Data Capture
Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC),
REST/Streaming APIs.

Mandatory Skills
Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC),
REST/Streaming APIs.

Years of experience: 6-14 years only
A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters

Key Technical Skills
Salesforce:
Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs.
Integration:
Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns.

Certifications:

Salesforce Platform Developer I / II, Service Cloud Consultant

Core Responsibilities
Event-Driven Architecture:
Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics.
API;
Middleware Utilization:
Implement Salesforce Pub/Sub API (gRPC-based) or middleware like Mule Soft to bridge Kafka brokers with Salesforce.
Custom Apex and Lightning Development:
Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud.

Service Cloud Core Skills
Case Management:
Customizing cases, entitlements, SLAs, and knowledge bases.
Routing & Console:
Configuring Omni-Channel, skill-based routing, and the Service Console workspace.
Automation:
Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components).
AI Tools:
Integrating modern features like Einstein Bots or Agentforce conversational tools

Integration Experience
API Development:
Connecting external systems using REST and SOAP APIs.

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