Lead UX Designer Job Vancouver area,BC Canada,Software Development

In this role, you can expect to:

Own significant design problems directly as a hands-on contributor, setting the quality bar by example.

Define and drive UX outcomes for live features and longer-term product bets.

Lead and mentor a team of UI, Technical UI, and UX Designers, developing them through direct collaboration and review.

Work within the demands of a live-service cadence, balancing new feature work against ongoing events, seasonal content, and the existing UI framework.

Own the UI and UX process, coalescing product, game design, engineering, art, and live ops needs into actionable artifacts.

Present and communicate design intent and outcomes to stakeholders, driving designs to completion at the highest quality.

Collaborate with the leadership team on capacity plans, development, and the product roadmap.

Partner with data and UXR teams to build a deep understanding of players and create meaningful experiences for them.

Partner with the UXR team to test and validate designs.

Review and give feedback on the team's deliverables.

Foster an environment for knowledge sharing and learning.

Participate in staffing, recruitment, and team resource allocation.

To be successful in this role, your background includes:

Education in Interaction Design, HCI, Cognitive Science, Psychology, or a design-related field with Human Factors.

An exceptional portfolio demonstrating effective solutions to human-centered design and visual design problems, ideally including live or shipped product work.

8+ years as a UI and/or UX Designer or Product Designer in a professional capacity, preferably within video games.

One or more shipped titles in a Lead UX Designer role, preferably in mobile free-to-play games.

Direct experience designing for mobile, free-to-play, live-service games, including working inside an established design system and shipping into a live product.

Comfortable operating as a player-coach: leading a team while carrying a meaningful hands-on design load.

Expert-level command of Figma (the team's primary tool) and the Adobe Suite, plus strong prototyping skills. Familiarity with other industry tools (Sketch, and similar) is welcome.

Deep understanding of target players: their needs, motivations, behaviors, and constraints.

The ability to solve complex problems in resourceful, effective ways with human-centered design in mind.

Experience with Inclusive Design and advocacy.

An exceptional eye for visual design.

Ability to own multiple features in parallel.

Exceptional oral and written communication skills.

Self-starter with excellent prioritization skills.

Nice to Haves:

Experience with Unity, including the UI pipeline, is a major plus.

Ability to translate product KPIs into UX deliverables.

Experience with data-driven (quantitative) design.

Experience in user research.

Experience working with licensed IP and brand guidelines.

A passion for games and for Marvel.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.

DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.

Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.

RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.

Commuter Benefit: we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics…